A Level Physics Tutoring

Cancellation Policy

Tilly's Tutoring – Booking & Payment Policy At Tilly’s Tutoring, we aim to provide high-quality and flexible tutoring tailored to your needs. To help us deliver the best possible service, please review our booking and payment policies below. 1. Cancellation Policy We understand that life can be unpredictable. However, to respect our tutors’ time and allow others to book in, we kindly ask for at least 48 hours’ notice for any session cancellations. Cancellations made less than 48 hours before a session will be charged in full. Exceptional circumstances will, of course, be considered. If something unexpected happens, please send us a message as soon as possible. 2. Holiday Policy If you have any holidays or planned absences, please let us know in advance. This allows us to make sure you are not charged for any sessions you won’t be attending. We appreciate as much notice as possible so we can adjust our schedule accordingly. 3. Payment Policy Payment when booking the session online or prior to the session taking place. Failure to do so may result in your session being cancelled. Payments can be made via the website www.tillys-tutoring.com, bank transfer or cash. 4. Late Payment Policy To ensure smooth operations, timely payments are important. A late payment fee of £0.50 per day will be added to any overdue payments. Weekly payment reminders will be sent until the balance is cleared.

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